Custom Domains
Use your own domain for your Velocity workspace.
Overview
Custom domains let you serve your Velocity workspace from your own domain (e.g., issues.yourcompany.com) instead of the default velocity.quest URL. This is available on all plans — the Free plan includes 1 custom domain, and paid plans support unlimited domains.
Plan Limits
| Plan | Custom Domains |
|---|---|
| Free | 1 |
| Pro | Unlimited |
| Business | Unlimited |
| Enterprise | Unlimited |
Setup
Adding a custom domain requires two DNS records:
Add your domain
Go to Settings → Domains and click Add Domain. Enter your domain (e.g., issues.example.com).
Configure CNAME record
In your DNS provider, add a CNAME record pointing your domain to custom.velocity.quest. This routes traffic to Velocity.
| Type | Name | Value |
|---|---|---|
| CNAME | issues.example.com | custom.velocity.quest |
Configure TXT verification record
Add a TXT record to verify domain ownership. The record name and value are shown on the domain settings page after adding your domain.
| Type | Name | Value |
|---|---|---|
| TXT | _velocity-verify.issues.example.com | (verification token shown in settings) |
Verify
Click Verify in the domain settings. Velocity will check your DNS records. Verification may take a few minutes for DNS propagation.
Domain Status
- Pending — Domain added but not yet verified
- Verified — DNS records confirmed, domain is active
- Failed — Verification check did not find the expected DNS records
Troubleshooting
- DNS changes can take up to 48 hours to propagate, though most complete within minutes
- Verify that the TXT record name includes the
_velocity-verifyprefix - Ensure the CNAME record points to
custom.velocity.quest(not an IP address) - If using Cloudflare, set the CNAME proxy status to “DNS only” during setup
MCP Integration
AI agents can manage custom domains via the MCP server. Available tools include listing, adding, verifying, and removing domains. See the MCP Tools Reference for details.